Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
2. Shipping Locations
We currently ship across the United Kingdom and support international shipping for bulk and export orders upon request.
3. Delivery Time
- UK Standard Delivery: 2–5 business days
- Delivery times may vary depending on location and courier service
4. Shipping Charges
Shipping charges are calculated at checkout based on order size, weight, and delivery location.
Free UK Delivery order above £50 pounds (UK homeland only)
5.Order Tracking
Once your order is dispatched, tracking details will be shared via email or WhatsApp (if provided).
6. Delays & Issues
While we aim to deliver on time, delays may occur due to:
- Courier service disruptions
- Weather conditions
- Incorrect shipping details provided by the customer
We are not responsible for delays caused by third-party couriers.
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not liable for orders delivered to incorrect addresses provided at checkout.
8. Damaged or Lost Orders
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide proof (images, order details)
- We will review and resolve the issue promptly
9. International Shipping (Bulk Orders)
For wholesale or export orders:
- Shipping timelines and costs will vary
- Custom quotes will be provided
- Additional customs duties or import taxes may apply
10. Contact Us
For shipping-related queries:
📧 info@gunturspice.co.uk
📞 +44 7459690556
🌐 www.gunturspice.co.uk